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FAQ's & Help

Q. I bought the Lightroom Presets but I have Adobe Lighroom as part of my creative cloud Platform (Lightroom CC). Will the presets work?

A.  Absolutely yes. All of our Presets work with minimum version of Lightroom CC to Latest version. Just follow the install instructions outlined above and you will be fine.

Q. After purchase, is there anything that I will receive in my inbox? Will my presets download instantly after purchase?

A. Yes, each and every one of our downloads is instant. After payment is processed, you will be able to download your presets instantly. We will also send a link to your email so you can download your presets later if you wish. If the email gets lost somehow, you will still be able to access your presets through your account if you created one here on PACIFINY.

Q. I have a Pacifiny's discount card, promo card or discount coupon. How do I use it?

A. You will get a chance to enter your coupon code just before checking out. You will find the place to enter your code under your selected products in the cart. Please note that the coupon codes can only be used before checkout and not after.